Why Is It Mandatory To Have Unified Communications Certifications

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Unified Communications (UC) brings collectively a number of purposes, resembling electronic mail, instantaneous messaging and IP telephony, in addition to audio and video conferencing, under one umbrella. In the present day's globally dispersed world, the demand for UC certifications is rising. The necessity for at the moment's organizations to share data, together with the proliferation of high-speed broadband connections, has pushed the worldwide unified communications marketplace for some years. UC streamlines communications so that geologically dispersed staff can work together digitally as if they're in the identical workplace, even when they're 1000's of miles aside.

Centralized administration additionally makes UC familiar with IT managers due to the lowered effort and time wanted to assist and safe company communications of every kind. Due to the necessity for specialized expertise to make large-scale UC implementations run at their finest, the highest UC distributors provide certifications as a measure of workforce high quality. So far as salaries go, SimplyHired lists $100,000 as the typical wage for a UC engineer function. That is up by $11,000 from a year in the past, when the positioning reported common earnings of $89,000 for a similar function. Glassdoor lists UC salaries as excessive as $169,000 for senior and UC engineer positions.

We dug into numerous job boards to see precisely what number of UC jobs can be found, particularly concentrating on jobs that require our high five certifications: Avaya ACSS, CCIE Collaboration, CCNP Collaboration, IBM Sametime and MCSE: Communication (based mostly on Microsoft Skype for Enterprise).

No Certifications Fee Structure No Of Jobs Offered
1 Avaya Certified Solution Specialist (ACSS) $125 USD 66
2 Cisco Certified  Internetwork Expert (CCIE) Collaboration $400 USD: Written Exam$1600 USD: Lab Exam 1618
3 Cisco Certified Network Professional (CCNP) Collaboration $250 USD/Exam$1000 USD- Total 1618
4 IBM Certified System Administrator: Sametime V9.0 $200 USD 95
5 Microsoft Certified Solutions Expert (MCSE) Communications $165 USD/Exam$660 USD for all Exams 620

Avaya Certified Solution Specialist (ACSS)

For IT professionals who supports Avaya products, the ACSS is a must have in a credentials portfolio. The corporate up to date its certification portfolio in late 2015 and at the moment provides two separate skilled certification tracks: ??Gross Sales and Design — this monitor afford 4 credentials:

  • Avaya Skilled Gross sales Specialist (APSS)
  • Avaya Certified Design Specialist (ACDS)
  • Avaya Skilled Design Specialist (APDS)

Companies — this note is aligned with Avaya engagement options and merchandise, and consists of the next credentials:

  • Avaya Solutions Professional Specialist (ASPS)
  • Avaya Implementation Professional Specialist (AIPS)
  • Avaya Certified Solution Specialist (ACSS)
  • Avaya Certified Integration Specialist (ACIS)

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The advanced-level ACSS cert targets more skilled Avaya practitioners each in help specialist and product specialist roles, protecting greater than 20 particular person credentials. Candidates ought to possess technical expertise ample to configure, set up and administer Avaya products. As well as, they need to be properly versed in Avaya product upkeep, in addition to in testing product implementations and troubleshooting points. Profitable candidates sometimes possess at the least two years of direct products supporting Avaya. The certification is legitimate for 2 years.

Cisco Certified  Internetwork Expert(CCIE) Collaboration

Cisco affords the CCIE Collaboration certification, which identifies knowledgeable expertise in unified communications, video, and telecom. Solely the cream of the crop obtain a CCIE credential, and the CCIE Collaboration is not any exception.

The expert-level CCIE Collaboration credential acknowledges seasoned collaboration and UC architects, in addition to voice and video community managers, who design, deploy and troubleshoot enterprise collaboration options which might be reasonable to extremely complicated. Though the certification requires no conditions or special coaching, Cisco designed the CCIE Collaboration for people with true experience and plenty of related expertise (3 to 5 years, minimal) with UC resolution integration, configuration, and troubleshooting.

Like different CCIE certification, the certification has a written qualification examination and a hands-on lab examination, each of that is rigorous and infrequently takes some makes an attempt to move. Cisco contains rising applied sciences within the assessments. A fantastic value-add out there via the Cisco 360 Learning Program for CCIE Collaboration is the distant entry to lab surroundings that comprises gear to observe hands-on for the lab examination.

Cisco Certified Network Professional (CCNP) Collaboration

The intermediate-level CCNP Collaboration acknowledges Network engineers who're well versed in Cisco Voice and Unified Communications gadgets and functions in a buisness Network.

4 exams are required to qualify for the CCNP Collaboration credential. An authorized candidate designs, implements, configures, manages and troubleshoots Cisco unified communications functions, networks, and gadgets. Candidates ought to have in-depth data of all sides of unified networking, together with gateways, IP telephones, Quality of Service (QoS), voice, video and presence purposes, and utilities for configuring Cisco routers and switches, along with one to 3 years of expertise with these applied sciences.

Coaching is advisable however not required. Cisco presents in-depth coaching programs, each within the classroom and on-line, for every examination. Classroom dwell and digital classroom dwell programs price $3,595 to $3,695; on-line self-paced programs begin at $1,495. Coaching programs sometimes final 5 days.

The CCNP Collaboration, just like all Cisco Professional-level certifications, requires recertification each three years. To recertify, it's essential to cross one Cisco examination earlier than your cert's expiration date. Acceptable exams embody any present 642-XXX professional-level study, any 300-XXX professional-level examination, any CCIE written exam, any CCDE was written or practical examination, or passing the Cisco Certified Architect (CCAr) interview, and board evaluates.

IBM Certified System Administrator: Sametime V9.0

The intermediate-level IBM Sametime administrator credential is geared toward programs directors with current abilities and hands-on expertise in IBM Sametime 9.0. Candidates should perceive architectural concerns of working IBM Sametime inside an IBM WebSphere atmosphere. They have to exhibit their information of Sametime deployment and configuration Additionally, audio/video configuration inside Sametime, together with administration, troubleshooting, efficiency monitoring and optimization strategies.

The certification requires candidates to cross a 78-question multiple-choice examination that takes as much as 105 minutes to finish. IBM emphasizes the necessity for hands-on expertise earlier than trying the examination, stating that "direct software of the talents discovered can't be substituted" with any of the self-study supplies. The examination measures a candidate's data of process efficiency fairly than memorization of options and features.

Whereas IBM certifications are evergreen and do not expire, the identical can't be mentioned for know-how. Credential holders ought to plan to maneuver up and recertify on new know-how because it turns into out there.

Microsoft Certified Options Professional (MCSE): Communication

When you assist Business-grade communications primarily based on Microsoft products and have two or more years of related expertise, think about validating your expertise by incomes the MCSE: Communication. It focuses on Workplace 365 abilities, together with Workplace 365 planning, deployment, and configuration; configuring Microsoft Trade, SharePoint, and Skype for Business; planning and implementing networks and safety; implementing and managing identities; and troubleshooting availability and utilization. Skype for Enterprise, which replaces Microsoft Lync Server, is a collaboration platform for messaging, conferences and display screen sharing that works with Workplace and Workplace 365. Candidates should additionally be capable to translate enterprise necessities right into a UC resolution design and structure.

As you go through the MCSE: Communication credential, you get the Microsoft Certified Options Associate (MCSA): Workplace 365 cert after finishing the primary two exams. Then you possibly can knock out the ultimate two exams to attain the MCSE: Communication.

More UC Certifications

The unified communications certification panorama will not be as crowded as the pool of core networking certs or the more and more widespread cloud and cellular credentials. However, UC is on the rise nonetheless. Conventional UC is more and more provided within the cloud, forcing certifications to tackle a brand new taste to accommodate the newest applied sciences and strategies.

Along with these 5 certs, Microsoft gives the MCSE: SharePoint credential, which requires just one further examination after you obtain the MCSA: Workplace 365 or MCSE: Communication credential. SharePoint is a server platform that helps quite a few UC and collaboration applied sciences.

Additionally, many schools and universities supply programs in unified communications or certificates applications aimed toward workforce coaching, though the vast majority of these packages incorporate Cisco gear and purposes. Different applications can be found, although. We carried out a natural Google search revealing a variety of attention-grabbing decisions, together with Information Technology: Network Specialist Concentration on the Pennsylvania Faculty of Know-how.

One other consideration is Mitel Networks. Though the corporate does not supply its personal IT profession certifications as of this writing, Gartner considers Mitel one of many leaders within the UC market, and the corporate identify seems in job board searches for "unified communications" with excellent frequency. When evaluating UC certifications, and mainly certificates packages via schools or universities, contemplate if the required abilities and information would possibly switch to a job working with Mitel know-how.

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